Frequently Asked Questions (FAQs)
We understand that preparing a property for sale or rental can bring up many questions. To help, we’ve compiled some of the most commonly asked questions about our services. If you don’t see your question below, feel free to contact us—we’re happy to assist!
General Questions
What areas do you serve?
We primarily serve London, Ontario, and surrounding areas. If you're unsure whether we cover your location, please contact us, and we’ll be happy to confirm!
Do you offer free estimates?
Yes! We provide free, no-obligation estimates for all our services. Contact us today to schedule an appointment.
How far in advance should I book a service?
We recommend booking at least one to two weeks in advance, especially during peak real estate seasons. However, we also offer emergency and last-minute services whenever possible.
Do you offer discounts or promotions?
Yes! We have a special referral program for realtors and property managers. Additionally, we periodically run promotions—check our Specials & Promotions page for current offers.
Are you insured?
Absolutely! We are a fully licensed and insured company, ensuring peace of mind for all our clients.
Property Inspection FAQs
What does your property inspection service include?
Our property inspection covers a detailed assessment of the home’s condition, identifying repairs, upgrades, and cleaning needs that can boost market appeal.
Will you provide a report after the inspection?
Yes, after the inspection, we provide a detailed report outlining recommendations for repairs, cleaning, and staging to improve your property’s marketability.
Repairs & Renovations FAQs
What types of renovations do you offer?
We provide a wide range of minor and major renovations, including painting, flooring, drywall repairs, and roofing. We tailor each project to meet the needs of the property and budget.
Can you help with small handyman repairs?
Yes! We handle everything from minor fixes to larger renovation projects. No job is too big or small.
Property Staging FAQs
What is property staging, and why is it important?
Property staging is the art of arranging furniture and decor to highlight a home’s best features. A well-staged home can sell faster and for a higher price by creating a welcoming atmosphere for potential buyers.
Do you provide furniture and decor for staging?
Yes! We offer full-service staging, including furniture, decor, and accessories to enhance the home’s appearance.
How long does staging take?
The staging process typically takes one to two days, depending on the size of the property.
Cleaning Services FAQs
What’s included in your deep cleaning services?
Our deep cleaning covers dusting, sanitizing, scrubbing, and deodorizing all major areas, including kitchens, bathrooms, and living spaces.
Do you offer move-in/move-out cleaning?
Yes! We specialize in move-in/move-out cleaning to ensure homes are spotless before or after a sale.
What cleaning products do you use?
We use eco-friendly and non-toxic cleaning products that are safe for families and pets.
Carpet Cleaning FAQs
What carpet cleaning methods do you use?
We use hot water extraction (steam cleaning) and dry carpet cleaning to remove deep-seated dirt, stains, and odors.
How long does carpet cleaning take?
Most carpet cleaning jobs take 1-2 hours, with drying time ranging from 4-6 hours.
Do you remove tough stains and odors?
Yes! We specialize in stain and odor removal, including pet stains, smoke odors, and spills.
Window Washing FAQs
Do you clean both interior and exterior windows?
Yes, we clean both interior and exterior windows, including hard-to-reach windows.
Do you use any chemicals on the windows?
No, we use streak-free, environmentally friendly cleaning solutions for crystal-clear results.
Kitchen Deep Cleaning FAQs
What does kitchen deep cleaning include?
Our kitchen deep cleaning covers:
✔ Oven & stove degreasing
✔ Cabinet and countertop sanitation
✔ Sink and faucet deep cleaning
✔ Appliance exterior and interior cleaning
✔ Floor scrubbing and disinfecting
How often should I get a kitchen deep clean?
We recommend quarterly deep cleaning to maintain hygiene and keep your kitchen in top condition.
Booking & Payment FAQs
How can I book a service?
You can call us, email us, or fill out our online booking form on our Contact Us page.
What payment methods do you accept?
We accept cash, credit cards, debit cards, and e-transfers.
Do you offer financing options?
Yes! We provide flexible financing for larger projects. Visit our Financing Options page for more details.
Have Questions? We Have Answers!
Find answers to common questions about our services, pricing, and process.